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Service dogs are welcome into surgery; regrettably no other animals are permitted. 

All our consulting rooms are on the ground floor and are accessible to wheelchair users, there is also a wheelchair accessible toilet and baby changing facilities within the surgery. 

We can also arrange access to telephone translators if required, please request at time of booking your appointment.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Saturday Appointments

We offer GP and nurse appointments from 9am to 1pm on the first Saturday of each month.

Contact the reception team on 01772 285540 to ask for the Saturday clinic dates.

We are pleased to be able to offer evening and weekend appointments by working in collaboration with other GP Practices in the area.

This does mean that if you want to be seen on a weekday evening or weekend, your appointment may be held at a different GP practice to your registered practice and with a different GP or nurse than you usually see. 

These will be available:
Between 09:00 am and 5:00 pm on Saturdays (Weekend appointment times vary depending on day of clinic)
Between 6:30 pm and 7:45 pm on weekday evenings

The practices working together and where you may be offered an appointment are: Issa Medical Centre, St Fillans Medical Centre, Fishergate Hill, Longton Health Centre. Your medical records will be available to the clinician that sees you to ensure that they have the information they need to give you the best possible care. 

In order to book or cancel an evening or weekend appointment, you must call your GP practice during normal working hours, as these appointments are not currently available online. However if you need to book an evening or weekend appointment and your GP surgery is closed, please call NHS 111 and they will be able to advise you further.